Chhatrapati Shivaji Maharaj International Airport (CSMIA) is all set to resume its Terminal 1 (T1) for domestic flight operations with effect from midnight, March 10. Catering to 5 domestic carriers, the terminal will witness 102 flight movements across 27 destinations on day 1 of its revival. The resumption of services via T1 will help maintain social distancing measures, uphold passenger safety, and ensure a seamless transit.
After closing operations of Terminal 1 in March 2020 due to the pandemic, CSMIA’s T1 will resume operations after almost a year with a total of 51 flights at departure and 51 at arrivals. The terminal will cater to all domestic flight operations of Go Air, Star Air, Air Asia and Trujet. Furthermore, select flights of IndiGo, with subset series 6E 5500 – 6E 5900, will operate to and from T1 while the rest will continue to operate from Terminal 2.
The airport will have 38 check-in counters operational across the 5 domestic carriers to avoid crowding. CSMIA has also placed 8 Common Use Self Service (CUSS) kiosks on the curbside of the terminal to enable passengers to complete their check-in process without direct interaction with airport personnel; passengers can use the kiosks to print their boarding pass and generate their baggage tag before proceeding for security check. The airport will also be resuming its outlet and lounge services while adhering to all necessary safety and hygiene measures in order to offer its unique retail and F&B experience for the convenience of the passengers.
CSMIA’s T1 will host 8 registration desks and 6 testing booths where passengers can opt to undergo the RT-PCR test at the airport for a minimal cost of INR 850. Adhering to the protocols laid down by governmental and regulatory bodies, a dedicated room has also been identified for the isolation of any suspected symptomatic passenger before transferring them to the designated facility.
The airport will continue to ensure stringent screening of passengers and personnel, including mandatory compliance of wearing face masks and other necessary PPE at T1. The terminal will re-open with established measures to promote the practice of social distancing including floor markers, spaced seating arrangements and installation of plexiglass to minimize face-to-face interactions between airport personnel and passengers. Hand sanitizers have been strategically placed through the premise, and contactless payments will be encouraged. Moreover, the airport will carry out regular disinfection of the terminal, especially areas that include high touchpoints.
CSMIA continually strives towards providing its passengers with a comfortable and safe experience while travelling through the airport. The airport’s Terminal 1 is well equipped with advanced technology and world-class services to provide passengers with the highest standard of service. Through the resumption of flight operations from Terminal 1, the airport will continue to comply with the preventive measures mentioned by the Government to safeguard the well-being of the passengers and airport personnel.