Dubai: Emirates Airlines on Tuesday (January 18) announced that it is suspending flights to some cities in the US from today (January 19) until further notice due to operational concerns associated with the planned deployment of 5G mobile network services in the country.
“Due to operational concerns associated with the planned deployment of 5G mobile network services in the US at certain airports, Emirates will be suspending flights to the following US destinations from 19 January 2022 until further notice: Boston (BOS), Chicago (ORD), Dallas Fort Worth (DFW), Houston (IAH), Miami (MIA), Newark (EWR), Orlando (MCO), San Francisco (SFO) and Seattle (SEA),” Emirates said.
It continued, “Customers holding tickets with the final destination to any of the above will not be accepted at the point of origin. Emirates flights to New York JFK, Los Angeles (LAX) and Washington DC (IAD) continue to operate as scheduled.”
According to the airlines, the customers with tickets can make new travel plans when the flights resume and were advised not to call for immediate rebooking.
“Affected customers do not need to call us immediately for rebooking. Customers can simply hold on to their Emirates ticket and when flights resume, get in touch with their travel agent or booking office to make new travel plans,” it said.
“Emirates regrets any inconvenience caused. We are working closely with aircraft manufacturers and the relevant authorities to alleviate operational concerns, and we hope to resume our US services as soon as possible. In order to receive the latest updates on their flights, customers are also advised to ensure that their contact details are updated by visiting Manage Your Booking,” it added.